FAQ

Founder FAQ

Founder FAQ

Everything founders ask about preparing your raise, sharing your Caplia Passport and running a sharper fundraise.

Everything founders ask about preparing your raise, sharing your Caplia Passport and running a sharper fundraise.

  • How do I get started with Caplia?

    Create your Caplia Passport in seconds. Upload your deck, data room, cap table and round details, and Caplia turns fragmented fundraising materials into one structured profile, ready to assess and share.

  • What does a Caplia plan include?

  • Is there a free version of Caplia?

  • Can I use Caplia on mobile?

  • How long does onboarding take?

  • Where can I find API documentation?

  • Can I bring my existing deck and data room?

  • Where can I see Caplia in action?

The Caplia Passport
  • What is the Caplia Passport?

  • What goes inside a Caplia Passport?

  • Can I create more than one Passport?

  • How do I keep my Passport up to date?

Phronel & Capital Readiness
  • What is the Caplia Readiness Index?

  • What does Phronel do?

  • How does Phronel know my business?

  • Can Phronel help with investor outreach?

Investors & Sharing
  • How does investor matching work?

  • How do I share my Passport with investors?

  • Can I see who has viewed my Passport?

  • Can investors ask questions in platform?

Access & Control
  • Who controls access to my Passport?

  • Can I revoke access to a Passport?

  • Can I create different access levels for different investors?

  • Is every action logged?

Security & Compliance
  • Is my data encrypted?

  • What certifications does Caplia hold?

  • Is my data ever used to train external models?

  • Where is my data stored?

Support & Success
  • What support do founders get?

  • Can a Caplia expert review my Passport?

  • Do you help with setup?

  • How fast does support respond?

Billing & Plans
  • How is billing structured?

  • Can I upgrade or change plan later?

  • Is there a refund policy?

  • Do you offer programme or partner pricing?

On this page

Still have questions?

Visit the Caplia Help Centre or talk to our team about your raise.

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